Customer documentation
Use the OLT workspace to monitor network telemetry and move from the operations overview into fiber, subscriber, and infrastructure views.
Step 1
Choose Live Operations → Overview (/dashboard2?sku=olt) to access the 4-tier borderless NOC command center, featuring live optical health, interactive PON blade matrices, real-time traffic spline waves, and active incident tracking with 15s non-blocking auto-refresh.
Step 2
Click directly on the Normal, Dying Gasp, or LOS Cut status chips in the Overview hero bar to jump into filtered views in ONU Devices (/onu-devices), Network Alerts (/olt-alerts), or Optical Analytics (/fiber-health).
Step 3
Open Optical Analytics or PON Ports to review optical link and port status. Use Network Topology to follow connected interfaces.
Step 4
High optical attenuation means more signal is lost along the fiber path, leaving weaker received power. Possible causes include dirty connectors, tight bends, damaged drop fiber, poor splices, or splitter-path loss. Compare readings with the installed optics and PON link budget; thresholds vary by equipment.
Step 5
Open ONU Devices, Online Sessions, or Subscribers to investigate customer equipment and active access sessions.
Step 6
Use Network Alerts and System Logs to review operational events. High-priority gateway outages and optical faults automatically trigger trouble tickets and broadcast emergency notices to configured operations channels.